All of the following are reasons community facilities and services are underutilized by culturally diverse clients EXCEPT:

• A. Clients believe they will not have their needs met in a helpful manner.
• B. Past experiences with the system may lead to mistrust of service providers.
• C. As a group, culturally diverse clients tend to have lower-than-average mental health needs.
• D. Mainstream agencies may inadvertently make clients feel unwelcome.

Answer: (C)

Barriers to using community facilities and services for culturally diverse clients usually come from concerns about being understood, respected, and welcomed. When people fear that their needs won’t be met in a helpful or culturally sensitive way, they’re less likely to reach out or stay engaged. Past experiences with systems can create mistrust, making someone hesitant to seek help again. If mainstream agencies feel distant or unwelcoming—due to language gaps, rigid procedures, or a lack of cultural representation—clients may choose to avoid these services. The statement that culturally diverse clients, as a group, have lower-than-average mental health needs does not describe a barrier to utilization; in fact, it’s generally not supported by evidence and ignores the real needs and barriers these communities face.